Question 1

What is SpotLock?

Accepted Answer

SpotLock is an all-in-one business platform built for independent sports coaches. It combines booking, upfront payments, session packs, athlete management, AI progress reports, no-show protection, and verified reviews in one system, so coaches can run the business side as seriously as they run their sessions.

Question 2

Who is SpotLock for?

Accepted Answer

SpotLock is for independent sports coaches and trainers who run their own practice, including skills trainers, speed and agility coaches, and private instructors who want to replace scattered payments, texts, and spreadsheets with one professional system.

Question 3

How much does SpotLock cost?

Accepted Answer

SpotLock costs 39 US dollars per month. There is one plan with every feature included, with no tiers and no feature gates. Booking, payments, session packs, athlete profiles, AI reports, and verified reviews are all part of the single Pro plan.

Question 4

Does SpotLock take a percentage of my earnings?

Accepted Answer

No. SpotLock charges one flat monthly price of 39 US dollars and does not take a percentage of your earnings or session revenue. What you charge your athletes is yours.

Question 5

How is SpotLock different from using Venmo and a spreadsheet?

Accepted Answer

Venmo and spreadsheets scatter your payments, notes, and schedule across separate places. SpotLock puts booking, upfront payments, athlete records, and progress reporting in one connected system, so you collect payment before the session, protect prime slots from no-shows, and keep every athlete's history in one place.

Question 6

How does SpotLock prevent no-shows and last-minute cancellations?

Accepted Answer

SpotLock lets you collect payment upfront when a session is booked and applies no-show protection to your prime slots, so last-minute cancellations no longer cost you unpaid time. Automated reminders also help athletes and parents show up on schedule.

Question 7

What is the SpotLock AI Progress Report?

Accepted Answer

The SpotLock AI Progress Report turns your session notes into clear development updates that athletes and parents actually read. Instead of writing recaps by hand, you capture quick notes and SpotLock generates a polished progress summary.

Question 8

Can parents see reviews of a coach before booking?

Accepted Answer

Yes. SpotLock collects verified reviews from real athletes and parents, not anonymous stars on a generic profile, so families can see authentic proof of a coach's results before they book.

Question 9

Do I need any technical experience to use SpotLock?

Accepted Answer

No. SpotLock is built for coaches, not developers. You can set up your account, availability, and services without any technical experience.

Question 10

Can I cancel my SpotLock subscription at any time?

Accepted Answer

Yes. SpotLock is a month-to-month subscription and you can cancel at any time.

Question 11

How long does it take to set up a SpotLock account?

Accepted Answer

Most coaches can set up a SpotLock account in minutes. Add your availability, services, and pricing, and you are ready to take bookings and payments.

Question 12

Does SpotLock work on mobile?

Accepted Answer

Yes. SpotLock works on mobile, so you and your athletes can book sessions, make payments, and check progress from your phones.

Question 13

What sports and activities can I list on SpotLock?

Accepted Answer

SpotLock works for any independent coach or trainer across sports and activities, from basketball skills training to speed and agility and beyond. If you coach private or group sessions, you can run it on SpotLock.

Question 14

Is SpotLock available nationwide?

Accepted Answer

Yes. SpotLock is available to independent coaches nationwide.

Run the business like you run the session.

Run the business like you run the session.

Run the business like you run the session.

You coach the athlete. Then chase the admin.

You coach the athlete. Then chase the admin.

SpotLock turns coaching into a business system.

SpotLock turns coaching into a business system.

Booking

Booking

Payments

Payments

Athlete Management

Athlete Management

AI Progress Reports

AI Progress Reports

Verified Reviews

Verified Reviews

Session Packs

Session Packs

Feature-by-feature, SpotLock covers what other tools leave open.

One plan. Every feature. Because you’re a Pro.

Pro

Built with coaches who keep receipts.

Built with coaches who keep receipts.

Questions coaches ask before they commit.

Your back office should hit as hard as your training.

Your back office should hit as hard as your training.